Frequently Asked Questions
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We accept a variety of insurance plans, including
Aetna
Anthem
Blue Cross and Blue Shield
Cigna
Evernorth
Florida Blue
Depending on your specific health insurance plan, we may or may not be included. For official verification, we encourage you to reach out to your insurance company directly with any questions regarding your mental health benefits.
Unfortunately, we do not accept Medicare/Medicaid or EAP programs.
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During your initial appointment, you will learn about our practice’s policies and procedures, limits of confidentiality, and learn a bit about your counselor’s style as well!
Your first session will also consist of sharing what’s brought you to counseling, identifying goals for your counseling journey, and allowing a space for you to ask any questions you may have about the counseling process.
Counseling typically will not consist of deep exploration in the first session. Instead, the first session establishes what your journey through counseling might look like.
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Our counseling services cater to individuals of all ages, from 3 years old and up.
We believe in providing support and guidance to individuals at every stage of life, helping them address their mental health concerns and achieve overall well-being.
Our team is skilled in working with diverse age groups and we’re committed to creating a safe and inclusive space for individuals of all ages to receive therapy.
Whether you are a child, adolescent, adult, or senior, we are here to offer support no matter where you’re at in Life’s Journey.
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Our diverse counselors provide a vast range of treatments for a variety of mental health conditions.
Everyone’s path of treating their mental health looks different, and different levels of care may be beneficial depending on where you’re at in your unique journey.
We encourage you to reach out if you’re curious if we’ll be a good fit for where you’re currently at in your mental health journey.
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A Registered Mental Health Counselor Intern is a clinician who has earned their masters degree, and through their education has completed at least 1 year of counseling experience.
Following their Masters degree, Florida requires counselors to obtain additional years of experience under the supervision of a Licensed Mental Health Counselor prior to obtaining their license. It’s similar to how residency functions for Medical Doctors, practicing under the guidance of a supervisor until they achieve their medical license. This is the stage of practice that our Registered Mental Health Counselor interns are currently in.
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Yes! We are pleased to offer a range of documentation services including ESA letters, 504/IEP plans, FMLA documentation, disability forms, and more, starting at a cost of $125 with a minimum of 3-5 appointments depending on if you are a current client or if you will be new.
Please reach out to us for further information or to schedule an appointment. -
Our cancellation policy requires clients to provide a minimum of 48 hours' notice prior to canceling an appointment. This advanced notice allows us the opportunity to potentially fill the vacated spot with another client in need of services.
We allow a 15-minute grace period at the start of the appointment time. In the event that proper notice is not given, a cancellation fee of $100 or your self-pay rate will be charged to cover the missed appointment.
We appreciate your understanding and cooperation in adhering to this policy to ensure the smooth scheduling and availability of sessions for all clients
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Our office hours are from 8:00 am to 6:00 pm.
Sessions are scheduled to start promptly on the hour and typically run for approximately 50-55 minutes.
This schedule allows us to accommodate various appointment times throughout the day while ensuring that each client's session is conducted effectively within the allocated time frame.
Our office is closed daily from 1:00 pm to 2:00 pm for lunch.